Privacy Policy

At Atomic Playgrounds Mfg Inc. (“Atomic Playgrounds,” “we,” “our,” “us”), your privacy is important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website www.atomicplaygrounds.com (the “Site”).
By using our Site, you consent to the data practices described below.

1. About Us

Atomic Playgrounds Mfg Inc. is a Canadian manufacturer of indoor soft play and playground equipment located in Langley, British Columbia.
We design, build, and distribute playground products throughout Canada and the United States, including Wesco-branded soft play items as an authorized dealer.

2. Information We Collect

We collect personal information directly from you when you:

  • Submit a quote request or contact form
  • Subscribe to our newsletter
  • Communicate with us by email or phone
  • Request product information or pricing

The types of information may include:

  • Your name
  • Company name (if applicable)
  • Email address
  • Phone number
  • Mailing or project site address
  • Project details, comments, or questions

We also collect limited non-personal data automatically:

  • IP address and browser type
  • Date and time of visit
  • Pages viewed
  • Referring websites
  • Cookie identifiers

This helps us analyze traffic patterns, improve website performance, and enhance your browsing experience.

3. Use of Information

We use your information to:

  • Respond to inquiries or quote requests
  • Prepare and send proposals or order information
  • Communicate about project timelines, deliveries, and services
  • Provide customer support
  • Send updates, news, or marketing materials (only with your consent)
  • Improve our website and marketing analytics

We do not sell, rent, or trade your personal information to third parties.

4. Sharing of Information

We may share information only with:

  • Shipping carriers or freight brokers (for deliveries)
  • Suppliers and manufacturers (e.g., Wesco) to coordinate order processing
  • Service providers that help operate our website, email, or analytics (e.g., Google Analytics, Gravity Forms, or WordPress plugins)

These partners are bound by confidentiality and data protection obligations consistent with this Privacy Policy.

5. Cookies and Tracking

Our Site uses cookies and similar technologies to improve functionality and analyze traffic.
Cookies are small data files stored on your device that help remember your preferences and improve your experience.

You can choose to disable cookies in your browser settings, but doing so may limit certain features of our Site.

We may use:

  • Google Analytics for website performance insights
  • WordPress / Avada cookies for layout and form functionality

No personally identifiable information is shared with advertisers.

6. Data Storage and Security

Your personal data is stored on secure servers located in Canada and protected through industry-standard security measures.
We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

7. International Data Transfers

Because we sell and ship to the United States, some order or communication data may be transferred to U.S. service providers for shipping coordination or customer correspondence.
We ensure such transfers comply with PIPEDA and applicable data protection standards.

8. Access and Correction

You have the right to:

  • Request a copy of the personal information we hold about you,
  • Correct inaccuracies, or
  • Withdraw consent for certain uses.

To make a request, please contact us at info@atomicplaygrounds.com.

9. Email Marketing and Communication

We may occasionally send newsletters or updates related to our products or company news.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly.

10. Links to Other Websites

Our Site may contain links to third-party websites (e.g., suppliers or industry partners).
We are not responsible for the privacy practices or content of external sites.

11. Children’s Privacy

Our website is intended for business and commercial use.
We do not knowingly collect personal information from children under 13 years of age.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our Site after changes are posted constitutes acceptance of the revised Policy.

13. Contact Us

For questions or concerns about this Privacy Policy, please contact:

Atomic Playgrounds Mfg Inc.
#70 208th Street, Langley, BC V2Z 1T7
Email: info@atomicplaygrounds.com
Phone: 604-510-0093